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Increase Trust with One Counter Intuitive Move

Increase Trust with One Counter Intuitive Move

The relationship between people pleasing and trust has come up a few times this week in my work with my clients. Seems there are many people who believe, like I did, that pleasing others fosters trusting relationships. Not necessarily! In my first career in the public...
Perfection’s Dark Shadow

Perfection’s Dark Shadow

Twenty years ago when I still worked in the public service, I managed a small team of people who wrote guides to help people follow strategic procurement policies. Things started off well enough. The analysts would bring their products to me, excited to be...

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